COVID-19 InformationIn light of the current uncertainty regarding the coronavirus outbreak, we feel it is important to let you know that the health and safety of our customers, our staff, and our partners is of utmost importance.
Our warehouse is still open and working under strict COVID-19 guidelines. Employees are gloved and masked whilst packing your items. All Spencer & Rutherford deliveries are completed by Australia Post. We have been informed by Australia Post that to minimise the risk of spreading or contracting coronavirus, all parcels will no longer require signature for delivery and/or collection. In all cases, whether a driver or postie delivers to the door or a customer goes in to their local Post Office to collect a parcel, the Australia Post staff member will ask and record the customer’s name and sign on their behalf. The customer will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.
Thank you for your ongoing support.